Terms of Service

These Terms of Service govern your use of the SalesOps Pro website and services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Last updated: May 18, 2025

Service Terms and User Obligations

Acceptance and Scope of Agreement

By accessing this website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.

  • Binding Agreement: These terms constitute a legally binding agreement between you and SalesOps Pro
  • Capacity: You confirm that you have the legal authority to enter into this agreement
  • Business Use: Our services are intended for business and professional use only
  • Compliance: You agree to use our services in compliance with all applicable laws and regulations

Important: If you do not agree with any part of these terms, you must not use our website or services.

Service Description and Limitations

SalesOps Pro provides professional consulting services focused on sales operations optimization, CRM implementation, and performance analytics.

  • Consulting Nature: Our services are advisory and strategic in nature, not operational management
  • No Guarantees: While we strive for excellence, we cannot guarantee specific business outcomes or results
  • Client Responsibility: Success depends on client implementation and adherence to recommendations
  • Scope Limitations: Services are limited to areas within our expertise and agreed scope of work

Disclaimer: Results may vary based on market conditions, implementation quality, and business-specific factors beyond our control.

User Conduct and Prohibited Activities

When using our website and services, you agree to conduct yourself professionally and ethically. The following activities are strictly prohibited:

  • Misuse of Information: Using provided information for illegal or unethical purposes
  • Unauthorized Access: Attempting to access restricted areas of our website or systems
  • Harmful Content: Transmitting viruses, malware, or other harmful code
  • Misrepresentation: Providing false or misleading information about your business or requirements
  • Interference: Disrupting or interfering with our website or services
  • Competitive Intelligence: Using our services to gather competitive intelligence for direct competitors

Enforcement: We reserve the right to terminate services immediately upon breach of these conduct requirements.

Payment Terms and Refund Policy

Payment terms and conditions for our professional services:

  • Payment Schedule: Terms are specified in individual service agreements and proposals
  • Currency: All payments are processed in Euros (EUR) unless otherwise agreed
  • Late Payments: Late payment fees may apply as specified in service agreements
  • Refund Policy: Refunds are available within 14 days of service commencement under specific conditions
  • Dispute Resolution: Payment disputes must be raised within 30 days of invoice date
Refund Conditions: Refunds are subject to evaluation and may be prorated based on work completed. Consultation fees are generally non-refundable after initial consultation delivery.

Legal Framework and Dispute Resolution

Liability and Indemnification

Our liability limitations and your indemnification obligations:

  • Services provided on "as-is" basis without warranties
  • Liability limited to fees paid for specific services
  • No liability for indirect or consequential damages
  • Client indemnifies us against third-party claims
  • Professional indemnity insurance coverage maintained

Governing Law and Jurisdiction

Legal framework governing these terms:

  • Governed by the laws of the Republic of Cyprus
  • EU regulations and directives apply where applicable
  • Cyprus courts have exclusive jurisdiction
  • English language version takes precedence

Disputes will be resolved through negotiation first, then mediation if necessary.

Intellectual Property Rights

Protection of intellectual property and proprietary information:

  • Our IP: All methodologies, frameworks, and proprietary content remain our intellectual property
  • Client IP: Your business information and data remain your property and are protected by confidentiality
  • Derived Works: Customized solutions become joint intellectual property as specified in agreements
  • Usage Rights: You receive usage rights for deliverables, not ownership of underlying methodologies
  • Third-Party IP: We respect third-party intellectual property rights and expect the same from clients

Confidentiality and Non-Disclosure

Both parties agree to maintain strict confidentiality regarding:

  • Business Information: All proprietary business data, strategies, and operational details
  • Technical Data: System configurations, integrations, and technical implementations
  • Financial Information: Revenue data, cost structures, and financial performance metrics
  • Duration: Confidentiality obligations survive termination of services indefinitely
  • Exceptions: Information that becomes publicly available through no fault of the receiving party

Termination and Survival

Terms regarding service termination and continuing obligations:

  • Termination Rights: Either party may terminate with appropriate notice as specified in service agreements
  • Immediate Termination: For material breach, non-payment, or violation of these terms
  • Surviving Obligations: Confidentiality, payment obligations, and intellectual property rights survive termination
  • Data Return: Client data will be returned or destroyed upon termination as requested
  • Final Deliverables: Completed work will be delivered upon final payment settlement

Terms Updates: We reserve the right to modify these terms at any time. Material changes will be communicated with 30 days notice. Continued use of our services after changes constitutes acceptance of new terms.