Privacy Policy

At SalesOps Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our website or use our services.

Last updated: May 20, 2025

Information We Collect and How We Use It

Personal Information You Provide

We collect information that you voluntarily provide to us when you interact with our website or request our services:

  • Contact Information: Name, professional title, and work-related details
  • Business Information: Company name, industry, team size, and business challenges
  • Communication Data: Messages, inquiries, and feedback you send to us
  • Professional Preferences: Service interests and consultation preferences

Purpose: We use this information to provide personalized consultation services, respond to your inquiries, and improve our service offerings to better meet your business needs.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • Device Information: Browser type, operating system, and device specifications
  • Usage Analytics: Pages visited, time spent on site, and navigation patterns
  • Network Data: IP address, general location (country/region), and referral sources
  • Performance Metrics: Page load times and technical error reports

Purpose: This data helps us optimize website performance, understand user preferences, and improve the overall user experience. All analytics data is aggregated and anonymized.

How We Protect Your Information

We implement comprehensive security measures to protect your personal information:

  • Encryption: All data transmission is secured using industry-standard SSL encryption
  • Access Controls: Strict authentication and authorization protocols for data access
  • Data Minimization: We collect only the information necessary for our services
  • Regular Audits: Ongoing security assessments and vulnerability testing
  • Staff Training: Regular privacy and security training for all team members

Retention: We retain personal information only as long as necessary to provide our services or as required by applicable laws, typically no longer than 3 years after last contact.

Your Data Rights and Control Options

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erase your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

How to Exercise Your Rights

To exercise any of your data rights or for privacy-related inquiries:

  • Use our website contact form
  • Submit a written request with your specific requirements
  • Include verification information to confirm your identity
  • Specify the exact nature of your request

We will respond to all valid requests within 30 days as required by law.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted partners who assist in website operation and service delivery, bound by strict confidentiality agreements
  • Legal Requirements: When required by law, regulation, or legal proceedings
  • Business Protection: To protect our rights, property, or safety, or that of our users
  • With Your Consent: Any other sharing will only occur with your explicit consent

International Data Transfers

As a Cyprus-based business, we primarily process data within the European Economic Area (EEA). Any international data transfers are conducted with appropriate safeguards:

  • Adequacy decisions approved by the European Commission
  • Standard Contractual Clauses (SCCs) for data protection
  • Binding Corporate Rules where applicable
  • Additional security measures as required by law

Updates to This Policy: We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.